Reporting channel
At INFTOUR, we strive to provide the highest level of service and value the trust of every guest and partner. Your feedback is the main tool that helps us monitor the quality of our services and promptly correct any shortcomings.
If you wish to ask an important question, leave a detailed review, or submit an official complaint or claim regarding our work, please direct your message directly to the company's management.
By email, send your message to: mail@inftour.com
By WhatsApp, send your message to the phone number: +34 640 748 732
We carefully and impartially review every request. Our team guarantees complete confidentiality of your data, an individual approach to your situation, and a timely, professional response.
We are here to make your experience with INFTOUR exceptionally positive.
So that we can resolve your situation as quickly and efficiently as possible, please indicate your booking number (or apartment address) in the subject line of your email, and attach photos or other materials to the text if they will help better illustrate the essence of your request.